Pre-visit

From booking tickets to itinerary planning, give guests everything they need to get ready and build anticipation for their visit.

During the visit

Provide real benefits to visitors while on-site, maximising per cap spend and driving advocacy; with interactive wayfinding, push notifications and digital shop fronts.

Post-visit

Collect feedback and use behavioural insights to build personalised keep-in-touch campaigns that grow loyalty and revisitation.

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Feature Library

Discover the comprehensive range of functionality available within the Attractions.io platform, including a feature-rich mobile app for your guests and powerful management tools for operators.

App Features

Interactive Wayfinding

Using the app, the fastest route to anywhere at your attraction is only a tap away. Improve accessibility with route options to avoid uneven terrain.

Indoor Mapping

Empower your guests with interactive indoor mapping that makes navigating complex floorplans and exhibitions a breeze.

Mobile Wallet

Go paperless by enabling guests to import tickets into the app, ready to scan and go at the turnstiles. Drive additional revenue by promoting targeted ticket upgrades.

Live Ride Updates

Display accurate wait times in the app, in real-time. For show times or scheduled events, your app makes it easy to set up reminders so that visitors don't miss out.

Mobile Food Ordering

When hunger strikes, guests can order food & drink anytime, anywhere and collect when it's ready. Increase food & beverage revenue with in-basket upgrades.

In-app Photos

Memories that last a lifetime shouldn’t have an expiration date, so give guests more time to purchase their photos by connecting your photo platform to your mobile app.

Hotel Bookings

After a hard day's exploring, your guests want to hop straight into bed. Check them in automatically to eliminate unnecessary waiting around.

Virtual Queuing

Remove the frustration of having to wait in line by enabling your guests to join a virtual queue line using their smartphones and receive an alert when it's their turn to ride.

Itinerary Day Planner

Enable guests to build an itinerary based on their group’s interests, filter out unsuitable rides with height or age restrictions and sort by proximity or wait time. 

Show Times

Help your guests to never miss their favourite live shows or scheduled talk times with an adaptive show times screen in the app. With the ability to adjust proceedings in a moment.

Interactive Map

Help guests find their way around with an interactive map that shows their current location and what’s nearby. No connection? No problem, maps work fully offline.

 

Platform Features

Messaging & Offers

Influence guests once they're on-site with you. Trigger push notifications and in-app messaging to send the right message, to the right users, at the right time.

Interactive Heat Maps

Understand guest behaviour with interactive heat maps that visualise guest flow across your attraction at different times and pinpoint high or low footfall areas.

User Segmentation

Improve the relevance & impact of your marketing. Build custom segments and target guests based on demographics, behaviour, location or even dwell time.

Content Management

Keep your app’s content up-to-date with an intuitive control panel. Updates are pushed out to the app in real time, so guests always have the most up-to-date information.

Feedback

Get a daily reading of guest satisfaction and the insights you need to best prioritise initiatives, rectify issues and identify areas for improvement.

Dashboard

Stop operating on gut instinct and gain access to the data you need to move your business forward. Set up automated reports to keep key stakeholders in the loop.

 

Technology Features

Security

Enjoy peace of mind that your data is protected at all times, thanks to our enterprise-grade security and personal data protection measures.

Battery Life Optimisation

Ensure your guests can enjoy the benefits of a mobile app with all-day battery life. With millions of guests worldwide, we’ve perfected our battery life optimisation.

Over The Air Updates

Publish updates from the control panel and your mobile app will automatically update seamlessly in the background. All while using minimal data.

Multi-Lingual Support

Cater for international visitors with support for any language. Your app can even be configured to update automatically based on the user’s device language.

Offline Support

Where signal is patchy or you have international guests, data cannot be taken for granted. Our platform was designed from the ground-up to be offline-first.